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As someone who works for a community-driven organization, you might be interested in these essays from the archive
Featured
In this essay you’ll learn:
How to let sub-communities thrive within your product
The 3 biggest mistakes community and product builders make regarding sub-communities
What we can learn from the way Twitch built their infrastructure
In this essay you’ll learn:
A break down of the ABC principles
What I learned about decision-making designing an app for the elderly
3 things to consider when simplifying your information architecture
In this essay you’ll learn:
How to create a community journey map step by step
The framework to use (including an illustration)
How to think strategically about your hero’s journey
In this essay you’ll learn:
Why a weekly community review isn’t good enough
How to identify your “departments of community”
What I would do if I were an executive at Peloton
In this essay you’ll learn:
The ways safety impacts your business (hint: $$$)
How Peloton creates a culture of safety for beginners
How to use a ‘fears map’ to build a safer, better product
In this essay you’ll learn:
Why personalization is the secret to building better products
How your favorite platforms leverage personalization
How to create a personalization strategy in 4 simple steps