#109 Use This 5 Step Process to Quickly Improve Your Program

​In this week's video​ I’m walking you through the exact framework we use at Affinity Collective to audit programs and memberships.

Plus, I've got a gift for you – I created an audit checklist template that goes along with it. You'll see the template linked in the video below.

You’ll learn:

  • The 5 categories we use to audit any program or membership

  • A simple reflection exercise to help you find low-effort, high-impact improvements

  • Why onboarding is the #1 most valuable area to improve (and what to look for in your onboarding experience)

  • What to evaluate in your program’s structure and navigation so members never feel lost or overwhelmed

  • How to improve your content strategy, reduce overwhelm, and guide members to the right resources

  • The problem with repetitive programming (and how to make your event calendar more compelling)

  • How to spot engagement red flags inside your community space — and what to do about them


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#110 How To Take Vacation From Your Community Leader Responsibilities

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#108 Why Building Your Funnel Backwards Is Better For Your Community