We help online business owners build products their customers rave about.
Let’s Work Together ⤵
Trusted by some of the world’s top community-driven businesses in media, personal brands, education-tech, healthcare-tech, agencies and beyond.
If you are…
A service–business owner and want to add digital products to your business offers
A creator working to find product-market-fit (aka, a beloved product that sells)
Running a membership that could be an even more irresistible offer
Leading a successful program and ready to focus on your ascension strategy to build the next product.
Looking to turn your cohort-based programs or on-demand courses into a membership product.
Then we’ve got you! Keep reading ⤵
Membership Audit
If this sounds like you…
Your community feels “dead” & your engagement is low.
Your sales have plateaued.
You’re having higher cancellations than you’d like.
You’re struggling with your programming, no-shows, and keeping up with the workload of your membership (ie. content).
Then this service was custom designed for you!
As part of your audit we will critique your content + programming, onboarding strategy, and overall user experience. Plus, any additional questions or requests you ask us to review.
“This service is WAY more valuable than coaching calls. The looms + notes were so digestible and actionable!” - Anna Nassery, CEO Lumina Creative
“Becky this audit is insane! I am so impressed and so excited to get to work on this!! Thank you so so much for your expertise.”
- Stevie Wright, The Breathwork Channel
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Purchase your audit & answer a short questionnaire
Provide access to your product.
That’s it! You’ll receive your audit document with videos, notes and action items within 14 days.
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Comprehensive Notion document with feedback, recommendations and responses to your questions
Loom videos with micro- trainings customized to YOUR business, resources and examples
Written instructions with recommended next steps to improve your product
30 days Q&A & implementation support in a private channel
Your audit will help you go from unsure what to focus on to knowing exactly what to do for the next 30+ days.
Product Strategy Sprint
If any of these are true…
You’ve had success in your business but are ready to take it to the next level and focus on your ascension strategy.
You’re considering adding digital products to your service business so that you can grow your revenue with higher margins.
You’re realizing you need a deeper understanding of your customers to truly serve them with your next offers.
You’re building a membership and want to find the right balance of programming and content?
… then you’re a great fit for a sprint!
“This was the best investment I’ve ever made in my business.”
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Apply for a sprint by filling out a short questionnaire.
We’ll reach out with a plan for how a sprint can support you in your business. You’ll have an option to DIY your research (with our support) or have us do it for you.
The research sprint includes 1:1 customer interviews + surveying your email list, and/or community members.
We meet for a full day workshop to develop your product strategy (remote or in-person).
1 week later you’ll receive your final deliverables.
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Customer Journey Map - Your customer journey map (Image + Miro Board) will illustrate the emotional journey of your customer and your greatest opportunities to serve them with new and/or improved products and services.
Research Findings - The insights from your surveys and interviews that will help you make smarter business decisions.
Product Strategy & Recommendations - A product roadmap with recommendations to update, add, and remove products and services that will support your business goals.
You’ll leave your sprint feeling inspired and clear.
You’ll know exactly what to do next to grow your revenue, serve your customers, and reach the next level in your business.
Natalie Ellis, CEO, bossbabe